PRIVACY AND COOKIES POLICY of the lig-letitgo.com website

1. The administrator of the User’s personal data within the meaning of the GDPR and the Personal Data Protection Act is the Administrator.
2. The Administrator processes personal data respecting the following principles:
– based on a legal basis and in accordance with the law (legalism);
– reliably and honestly (reliability);
– in a transparent manner for the data subject (transparency);
– for specific purposes (minimization);
– respecting the principle of adequacy;
– with care for the correctness of the data (correctness);
– no longer than necessary (temporality);
– ensuring adequate data security (security).
3. The User may provide their personal data to the Administrator using the forms available on the Website, in particular the newsletter subscription form and the contact form.
4. Personal data will be processed based on the following legal grounds:
– Art. 6(1)(f) GDPR – for contact purposes, in order to respond to a message sent directly by e-mail or via a contact form (legitimate interest of the Controller);
– Art. 6(1)(a) GDPR – for marketing purposes, if the User subscribes to the newsletter (consent);
– Art. 6(1)(b) GDPR – to perform a contract or take steps prior to entering into a contract, including booking and delivery of services such as Decluttering Consultation, LET IT GO Decluttering Program, Decluttering Workshops & Consultations for Businesses, and Declutter VIP Day;
– Art. 6(1)(f) GDPR – for commenting functionalities and community interaction (legitimate interest);
– Art. 6(1)(f) GDPR – for statistical, analytical and traffic-monitoring purposes (e.g. via cookies and analytics tools);
– Art. 6(1)(b) GDPR – to provide personalized support and collaboration through project management tools (e.g. Asana), exclusively within the LET IT GO Decluttering Program.

5. Personal data provided in connection with a Free Discovery Call is processed solely for the purpose of responding to the inquiry, assessing the potential scope of cooperation, and conducting the call.
Such data is processed on the basis of the Controller’s legitimate interest (Article 6(1)(f) GDPR) and is not used for marketing purposes unless the User gives separate and explicit consent.

6. Personal data may also be processed in cases where the Administrator is authorized to process personal data on the basis of legal provisions or for the purpose of implementing a contract concluded between the parties.
7. Personal data provided to the Administrator by the User as part of questionnaires, intake forms, surveys, or email correspondence is processed in order to perform the contract concluded remotely or in person, including services such as Declutter VIP Day.
Providing personal data by the User is voluntary, but necessary for the conclusion and performance of the contract.
These data will be processed for the duration of the service and the fulfillment of statutory obligations incumbent on the Administrator (e.g. tax and accounting), as well as in the event of claims.
8. Personal data provided to the Administrator by the User as part of the newsletter subscription form are processed in order to provide the newsletter service containing information about news on the blog, organized webinars as well as offers for services offered by the Administrator. Providing personal data by the User is voluntary, but necessary for the User to subscribe and receive the newsletter. Data processing is carried out on the basis of a contract (legal basis of Article 6(1)(b) of the GDPR) concluded using the newsletter subscription form. The User may terminate the agreement by unsubscribing according to the instructions contained in each Newsletter or by sending an appropriate statement to the Administrator’s e-mail address.
9. Personal data provided to the Administrator by the User as part of the contact form are processed in order to respond to the inquiry sent via the form. Providing personal data by the User is voluntary, but necessary for the User to receive a response. Data processing for this purpose is carried out on the basis of a legitimate interest pursued by the administrator (Article 6(1)(f) of the GDPR). This data will be processed until the end of the correspondence and for up to two years after its completion, unless the User requests earlier deletion.
10. The Administrator may entrust personal data to external entities supporting the delivery of services, including:
– hosting service providers,
– accounting firms,
– TidyCal (AppSumo) – for scheduling sessions and managing bookings,
– Stripe – for payment processing,
– Asana – for managing tasks, sharing materials, and communicating session summaries and follow-ups exclusively within the LET IT GO Decluttering Program.
– MailerLite – for newsletter distribution (if subscribed).

11. Some of the service providers we use (e.g. newsletter systems, analytics or scheduling tools) may process personal data outside the European Economic Area (EEA), including the United States. In such cases, we ensure that appropriate safeguards are in place, such as the use of Standard Contractual Clauses (SCCs) adopted by the European Commission, or verification of participation in recognized data protection frameworks.
We only cooperate with entities that guarantee an adequate level of data protection in compliance with Article 46 et seq. of the GDPR.
12. The Administrator guarantees the confidentiality of all personal data provided to him.

13. The Administrator uses Asana (Asana Inc.) to support service delivery in selected services. Asana complies with the GDPR and offers Standard Contractual Clauses (SCCs) to ensure lawful data transfers outside the EEA, if applicable.